"Where's my book?" Update

Yesterday I posted a small rant about how when my book arrived it was a paperback instead of a hardcover copy.  

Well, it's all been resolved.   I was contacted less than 12 hours after emailing them, and they were very friendly and, like always, I've had no negative experiences when dealing with Book Depository if I have a complaint.  A+ service!

After messaging back and forth, okay once, I found out that the book had been incorrectly advertised, and I received a full refund, plus I can keep the paperback.

Now I only have to decide whether or not to buy the books in hardcover or not since I have one hardcover and one paperback book from the Thursday Next series.  Ah, decisions decisions ;-D

Until next time,

The Dragon of Despair is M.I.A

It doesn't happen very often, thank God, but when it does it can ruin your reading experience.  Yes, that fabulous foible known as lost mail.

Waaay way back on the 24th March I ordered two out of print (OOP) books that I desperately need to continue on with the Firekeeper Saga series by Jane Lindskold.  I own the first two books, ordered books 3 and 4, and bought book 6 brand new (with book 5 on my wishlist).  Everything went as expected, order was confirmed through AbeBooks.com, and I sat back as I waited to get my books.  And arrive it did, well the first book, Wolf Captured, anyway.  Exactly on the due date of 22 April. 

Fast forward nearly another month, and I'm still waiting for the postie to bring this hardcover book to my door!  Finally - having annoyed my trusty post-lady enough - I decided to find out what I could from the UK seller.  Fired off an email, and within 24 hours I had a reply... just not the one I'd hoped for.

Since it has been more than 10 days since they posted the item, and it's soooooo overdue, they can only conclude that the package has been 'lost in transit'.  WTF?!  They refunded my money without any questions - not that I'd even asked for one in my query - I just wish postage was included in refund as that was way more than the book cost!

So that's that.

My only hope is that it turns up one day.  Perhaps it's held up in customs, or has just been misplaced as I haven't been able to find another copy of the book that's in good or better condition and still affordable and I can't read the other 3 books until after I read this one.  Oh, and before you ask, yes I have looked for a copy at both my current library, as well as my old library, and no one has a copy!  I've been trying to inter-library loan (ILL), but it's not a popular book.

The frustrations of ordering online.  Keep your fingers crossed for me, my lovelies, that I may read this book yet ;-D

Until next time,

 

Mistake Corrected

Okay, yesterday I mentioned that I had a parcel of books delivered in the mail, but in said delivery was a lonely little interloper.  As I pawed over the shiny new titles, I noticed one of my books was missing.  There was no Touch of Frost!  That's right.  I could not begin my journey into the Mythos Academy.  So, what did they send in it's stead I hear you ask?  Well, it could not have been further from this genre.

What I found was a skinny a$$ book called Praying the Psalms.  So not my style, and so started the flurry of emails yesterday between myself and Book Depository.  I send a photo, plus other details, and they were great about it.  By early evening (AUS time), I am happy to report that the mistake had beeen corrected and my book should be on it's way ASAP.  Yah!  This is the third time in nearly 3 years that I've had a problem, and each time it's been dealt with quickly and professionally - and most importantly, in my favour - so I have nothing but good things to say about the treatment I've received from them.

Oh, and I'm going to give Praying the Psalms to one of my elderly aunts who I think would appreciate it.

Noooooo.... Lost Pictures

I hate the fact that I can accidentally delete a picture folder in my phone's gallery, yet there is no way to recover the file.  Why do they make it so easy to delete yet not tell you "... oh, by the way - once you delete something YOU CAN"T GET IT BACK!" ... ?

Has anyone else been able to find a nifty way to recover lost images from their phones?  My Google Nexus S is only 8 months old for goodness sakes.  Even the manual (which I had to download from Google as the phone didn't come with a manual... hmmm, maybe that should have been my first clue?) doesn't recognise the terms recovery, retrieve, etc.  I think I'll be downloading an app in the future to stop this from happening.

... and Yes, I did have my phone synced to my Gmail, etc, but no photos were saved.

Damaged Book Update

You really can get good customer service from internet sellers.  The book I was grouching about last week, Five Odd Honors, was bought online from Book Depository.

I emailed them regarding the quality of the item, they wanted some pictures as proof (I was happy to oblige), and... PRESTO!.... I have a replacement copy being sent out to me.

I wasn't rude, or demanding.  I just stated my case and asked what my options were.

See, there are still some responsible vendors left online :-)

Poor quality paper perhaps?

The other day I was reading my new book, Five Odd Honors, but found many of the pages so covered with ink as to be unreadable!

I know mass market format books are cheap, but that's still no excuse for items like this being produced.
Fingers crosses that I can get them to replace it.



Post M.I.A

I've been blogging from my phone recently {yeah me!} and noticed a most annoying quirk.  I'd finished making the cushions I'd been talking about in an earlier blog, New Xmas Project, Nov 18, and when I published it, it failed of course - it always does on the first try if I'm uploading an image as well.  When I published it again, it sort of got stuck in 'publishing' mode.  And it hasn't changed since!

Now it isn't accessible from either mobile phone, or on the blog page.  It's been over a week and I'm getting very frustrated since I can't remember quite what I'd put in the post.  Grrrrrr!

Does anyone know how to retrieve it?  Has it happened to you?

Still Waiting...

.

and waiting.  It's now been over a week since I admitted my desktop for repairs.  This laptop is now officially driving me nuts!  I can't view my blog so you'll have to forgive me if the posts look crappy.  I'm still unsure as to why I can view some blogs on my laptop, but not others.  It's a mystery?

On a good note, on Tuesday I received 'River Marked' in the mail.  I'll review it once I get my desktop back and can actually preview what I'm doing.  As well as that, our local K-Mart and Big W have been selling discount books so I've been able to buy a handful of now OOP (out of print) Berkley Prime Crime books (or Cosy Mysteries if you prefer to call them that) that even our library - or Book Depository - have available... lucky me!

So fingers crossed that I get my faithful and trustworthy (when it feels like it) computer back today.  I'd really like to do some studying {I know, I know what you're thinking... but really, the sky isn't falling chicken little!}
.

Posting blind

.

Well, my desktop computer has chucked a major tanty and is in for repairs. . . stupid modem. . . so I'm left on the laptop trying to post my updates.  The only problem with this is that I actually can't view my blog on the laptop!  Weird, huh?  Yes, whenever I try to view my blog, it comes up with the pretty background and my header, but then nothing, nada, zip.  I can't see anything.  It appears to only be my blog as I've tried Karen E. Olson's blog, and others just to check.  What is going on?  Is it moi's computer, or the blog itself? . . . HELP!

So, if one of my entries appears a tad cock-eyed or not looking it's stellar best then blame it on my laptop for not letting me preview my entries.
.