December 19, 2011

Damaged Book Update

You really can get good customer service from internet sellers.  The book I was grouching about last week, Five Odd Honors, was bought online from Book Depository.

I emailed them regarding the quality of the item, they wanted some pictures as proof (I was happy to oblige), and... PRESTO!.... I have a replacement copy being sent out to me.

I wasn't rude, or demanding.  I just stated my case and asked what my options were.

See, there are still some responsible vendors left online :-)

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